Banking details are submitted by the institution email account and reviewed by OCR Management before approval.
The request is protected by current-password verification and a six-digit code sent to the institution email address.
Before you begin
- The institution has its current account password, access to the institution email inbox, and one valid maintenance letter.
- Confirm the bank information before starting verification.
Submit and verify institution banking details
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Open Banking Details
Open Administration > System Settings > Portal Billing and select the Banking Details tab.
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Enter bank information
Provide the Bank Name, Account Title, and IBAN exactly as held by the receiving institution account.
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Upload the maintenance letter
Upload one Account Maintenance Letter in PDF, JPG, JPEG, or PNG format. The maximum file size is 10 MB.
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Complete verification
Enter the current account password, then enter the six-digit code delivered to the institution email address.
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Wait for review
After verification, the request is submitted to OCR Management. The status changes from Submitted or Pending to Approved or Rejected after review.
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Review history
Previous requests remain available in Banking Details History. Rejected requests include the review reason so corrected details can be submitted later.
Banking details are used for portal billing distribution. Submit only the institution’s correct account information and supporting letter.
Access and protection
- Only the institution email account can submit or update banking details.
- IBAN values are masked when displayed after submission.
- Only one banking request may await review at a time.
- Banking approval does not itself finalize a settlement or guarantee an immediate payout.
Recommended next step
After submission, monitor the status and review any OCR Management decision in Banking Details History.